Bukalapak call center, helps customers prevent fraud cases: SNAPTIK

Bukalapak call center, helps customers prevent fraud cases

Currently, cases of online fraud are increasingly rampant, so customers need to learn about the  Bukalapak call center. Of course, a growing number of customers must increase third-party opportunities for crime. Start with counterfeit goods to items that are not received.

Therefore, customers should not hesitate to take advantage of the consumer call feature  offered by Bukalapak. Consumers who cooperate with something like that can reduce the potential for cybercrime. So as a consumer, you also play an important role.

Who said the  Bukalapak call center was only used to complain about faulty products. You can send various types of complaints directly to the manager without having to think twice. The faster you move will reduce the potential for unwanted things that happen.

Sometimes customers can also find bugs in the app and even services that can be delivered directly to the administrator. With a quick report like this, the controller will also solve the bugs faster. Don’t hesitate to use consumer calls because it can help you.

Number of  Bukalapak call centers  2021 you need to know

Anyone can contact  Bukalapak’s call centre to report complaints related to products or stores.   You just have to press button 021 5081 3333 to be able to connect directly to Bukalapak Customer Service. The service is also very convenient and is accessible at any time.

Managers have focused many times on bringing services to  bukalapak call centers, this consumer can be contacted for 24 hours over seven business days. So don’t wait until tomorrow to report suspicious actions of irresponsible informants.  You play an important role in being able to stop the practice of cheating.

For the cost issue, don’t worry , Bukalapak has partnered with several telecommunications companies in Indonesia to optimize its services. So your call will not be charged either by the center or by the operator. It’s easy and inexpensive not to be a responsible customer.

There is a wide range of customer complaints that can be reported directly with this feature. Starting with fraud cases to service interruptions from the center, you can  report them directly and easily. This function is provided by the operator to facilitate the service to consumers.

Although working hours are limited every morning until evening, the  Bukalapak call center is  open forever.  You as a consumer should not be afraid to call even if it is midnight. The controller still agrees because your convenience   is  your top priority.

The next discussion will discuss in more detail what reports you can  send to customer service. Thus, consumers can use this feature responsibly without distorting the interests of other consumers.

What can be reported about customer service

Bukalapak has provided consumers with a way to file a variety of complaints, including product defects over seller fraud. Below is what you can  report directly to the manager when an issue arises.

Product defects are the most common complaints of customers. In general, it is actually highly recommended that product defects be reported to stall owners. However, if cases like this still occur frequently in the barn, consumers can report it to the center.

Fraud is the main issue that consumers must report to the central section so that they can be processed immediately. There are certainly some examples of opioid whistleblowers deliberately deceiving consumers in various ways. No need to wait twice  to contact the bukalapak call center directly.

Payment interruptions on the part of a bank or carrier may occur. Since it is directly related to consumer funds, it must be notified immediately. Problems like this usually arise due to overloaded central systems but can arise as a result of bank cleanups.

Sometimes customers can encounter application errors and the first solution is of course to contact customer service. If you experience this case of application interference, it is strongly recommended that you contact the centre directly through the number provided.

Don’t be afraid to get a call from Bukalapak

As one of the largest e-commerce managers in Indonesia, Bukalapak is certainly very concerned about the safety and comfort of its customers. In some cases, the Center may contact the consumer directly when there is a deviation in his account.

If you have a balance in Bukalapak and there is embarrassing consumption, Bukalapak will  confirm you immediately. This is because it is not uncommon for such suspicious transactions to occur because there are third parties who abuse their access to your account.

To avoid losses and consumer complaints, Bukalapak will  contact you directly. Feel free to pick up the phone or receive whatsapp messages directly from the center. If the center calls directly, you can see bukalapak’s name and not a foreign number.

Consumers sometimes question this because there is not a number of  Bukalapak call centers used. This is true because the center has provided its own server to call consumers. So if that’s  bukalapak’s name, contact him immediately.

There are already many cases that can be prevented because the center calls the customer’s number early. If you  reject the call , you will make it difficult for the manager to solve the problem. Also check your emails because the center also sends email notifications.

It is not the effort on the part of the manager very great to maintain the safety and comfort of their customers. As a consumer  , of course, you need to cooperate with the countermeasures taken by the manager. Working in partnership is also appreciated by the manager by providing some bonuses.

Get Whatsapp messages from Bukalapak not be ignored

In addition to using a traditional telephone system, the carrier also has an official whatsapp account. The feature of the account is that it has a blue check mark indicating legitimacy. Never ignore whatsapp messages from the administrator because there are so many features.

Not only is it a matter of bonuses or discounts, but managers don’t rarely report suspicious activity from  your account. When this happens, it means there is a third party abusing the account. As a responsible manager, Bukalapak will  contact you in a variety of ways.

Starts with traditional phones, emails, to WhatsApp messages so you  don’t really miss an important event. Usually if you have made a transaction in a store that has a problem, the administrator will contact you. Especially if you’ve never used the  Bukalapak call center that  comes with it.

Managers are very concerned about the safety of their consumers so that even the smallest problem is addressed immediately. Accounts that have a balance in the open wallet can usually receive messages directly from the administrator to perform a verification task.

It may seem very frustrating and frustrating, but this is for the safety and convenience of consumers. It is best to get an early message before something unpleasant happens in your account. There aren’t as many e-commerce managers who care as much about customers as they do from Bukalapak.

After knowing this information, of course, you will understand more and more about how customer management services work. Don’t get caught up in a gossip that says being called by Bukalapak means you’ll be fined.   Bukalapak’s call center service is  always open if questions remain  unanswered.

Learn More

Leave a Reply

Your email address will not be published.