Gojek’s call center helps users identify fraud : LpmJambi

Gojek Call Center helps customers avoid frauds

The driver application is the right choice for young people, for you. The reason  is that now  there is a Gojek call center, which is ready to provide all the questions in 24 hours.   It is easy to use  the services to complete day-to-day operations. From  ordering, picking up and dropping food to paying bills.

GoJek CS will resolve your complaints as a service  driver or a trusted customer  . With the help of a 24-hour telephone, now the problem can be resolved easily and quickly.   Sistomer S. Ervis’ team always strives to provide the best service required, including receiving advice or information  .

Gozek is a digital company that prioritizes technological sophistication to help people’s activities.  Its office is located in Jakarta and was founded in 2010. Until now, it is still one of the best and most popular platforms because it can keep up with the times.

The  Gojek Call Center provides  information that will help you use  GoPay’s digital payment features, transportation, GoSend, and many other favorite products. In the past, this APK was responsible for delivering passengers to various places or cities as a transport service with monterlous vehicles.

Gojek app at a glance

GoJek is an app that helps people find the nearest driver. In the past, when we were going to find a motorcycle taxi, we had to walk to meet him. But it is enough to order directly from the smartphone through this APK and find the pick-up location.

We do not need to negotiate with drivers because the price is listed by the application depending on the location where the price is far away. In addition to providing services to Ojek passengers, you  can also take advantage of Gokar facilities for passengers who want to use  car transportation services  , Gofood to order food or Gosend facilities if you want to send goods.

The Gojek Call Center uses the method of providing information, answering, or providing solutions as long as  the user  submits complaints and queries. Every request can be answered when you are by the Admiand CS  .   We need to call the contact number listed in the application to actually use it.

The originator of the first Gozek application was Nadim Macarin and his colleagues. To date, the number of employees who have worked with   a team  was  3000 in 2019 and the data was obtained on one of Wikipedia’s largest sites.

To use the GoJek Call Center support service  , you can open it via a mobile phone and then select the account menu. At this initial stage as a new user, we need to create an ID by registering first.  After that, you can explore the best features and menus, including customer service.

How to use gojek service center

The step is to register the GoJek account by selecting the register menu. If your phone is based on iOS, make sure the app is downloaded or installed via Google Play Help for Android or PlayStore users. Then open the APK and select “My Account” in the lower right corner.

User needs to access the account or profile section. Then the menu will be “Help” and you will be displayed a variety of question options.  The  location on the phone is in different positions so the application needs to be updated to switch to the new version.

There are draft topics to find out the complaints you are facing.   A  list of customers’ most frequently searched questions is available.  For example, difficulties related to how to change profile data, fingerprint features, money transfers against GoPay or vice versa, and how to top up the balance. Everything is already in the Gojek Call Center.

In addition to the list of most sought-after questions, you  can also ask complaints about  account security, various menus, issues in the app, how to make payments, send, bills, and attractive promo facilities. If all complaints have not yet been resolved, please contact the Gojek Indonesia call center service.

The service is free and all users can take advantage of this call. Customer service admins are  ready to provide customer calls from different places for 24 hours  .  Call centers are more effective if you can contact the CS directly as it is easier to get help.

In addition  to using the GoJek call center feature, users  can also use  their  official social media accounts  from profiles such as FB, Twitter and IG.   Goride, GoLife and GoPay e-wallet payments can be used very easily without the fear of being blocked  .

GoJek protects users from fraud

The advantage you can gain  when using Gojek’s call center facility  is that you no longer need to visit the nearest headquarters or branch.   The complaint process can be done directly by calling +6221-5084-9000. Also beware of fraudulent acts on behalf of the company.

In addition to this number that we have informed, you should be aware of the course of action. These types of fraudulent activities target most drivers or application users and few of them have not become victims.  Also identify suspicious codes such as 62, 61, 21.

The Gozek call center never contacts customers, who  are conducting a lottery with gifts  of lakhs or hundreds of rupees  .   The way you can detect to prevent fraud is to report directly to the agent.

GoJek Surround is a new feature that allows customers to be completely safe and preferred.   The company will ensure that your account is also protected  during the transaction process on the application. This is because most cases of fraud target smartphone users.

When accessing the GoJek application and ordering through it, you must again remember not to give an OTP code or one-time password to anyone, including customers or drivers. Both must maintain the confidentiality of their accounts/e-wallets for security reasons.

Gojek’s call center helps users identify fraud

There have been several cases on behalf of the company to attract the attention of potential users who are being blackmailed by lureing them to provide OTP codes.   As one of the official apps, Gozek as a customer partner never engages in fraud,  especially asking for an email address, password or phone via an unknown number.

To ensure security, you can check using b Intaang, hastags and specific numbers. While the call works to redirect the forwarding code when there is an incoming call, we may not even know if there is an incoming call.  Make sure that account security is always maintained or  call the GoJek call center if necessary.

Apart from forcing you to give an OTP code, other fraudulent practices can be done by asking you to send money from GoPe. The scammers are trying to lure us to transfer funds to a bank address unknown to us.  Gojek always stresses the importance of maintaining security, especially account owners.

Saving accounts, especially accounts that contain personal contacts, should be kept strictly confidential. The GoJek Indonesia app is good for partners or users. To this day all kinds of crimes are often and happen on behalf of certain parties. This is very harmful for most parties.

Of course, all kinds of access can be prevented from theft or fraud as long as we want to read about the information already available in the application. Next, how can you manage privacy to avoid duplicate mode.  The Gojek Call Center is a full-service ready to provide information as well as answer questions about your complaints.

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