Lenovo is one of the largest brands in the country. There are also many Lenovo service centers that have been built in this country as a form of maximum service from Lenovo for its customers. This certainly brings a lot of benefits for you.
As we know, lenovo products are divided from smartphones, laptops, and various other electronic products. Of course, all these products can be repaired in the service center. But be sure to communicate first with the service center so that you do not misstep.
So far, there are 5 most effective ways you can contact a Call Center wherever you are. Apa only those ways. Simak full explanation in the points below:
Contact the Service Center Via Email
The first way you can do is to contact Lenovo service center via email. To communicate via email is also very easy. You can easily do this through your smartphone or laptop.
But of course there are steps you must do to contact the service center via email. For more details you can follow the steps below:
- Open an email on your smartphone or browser
- On the purpose of filling with lenovo’s official SC address at Lenovo_indonesia@Lenovo.com
- In the subject column fill in with the format “your name – product type” without quotes
- In the contents of the email first enter your bio such as name, place of birth date, address, type of smartphone / lenovo laptop, obstacles experienced
- Click send
Wait until the service center team contacts you afterwards. Usually the reply will be made within 1×24 hours on weekdays. But if you send an email on holiday, it seems that you have to wait until the working day comes to get a reply. After getting an email from you, Lenovo will provide further steps that can be taken.
Contact the Service Center Via Phone
Another way you can do is to contact the Lenovo service center through the phone line. The method is also not difficult. If you are indeed in an area that already has a service center, you can directly contact the service center number in the region.
But if in your area there is no official service center, you can call the central service center office number at +62 21 3002 1000. Lenovo will direct you to take the next steps. For toll-free service, you can also call 007-803-3315-108.
Or you can also call 021-5085-1755 for standard credit services. For Lenovo Ideapad users, you can contact the official office on Monday to Friday from 8:30 WIB to 17:30 WIB. The same goes for Lenovo Thinkpad users.
Contact Service Center Via Medsos
Another way you can go to contact this service center is through social media. Currently Lenovo has provided several official social media accounts that you can contact freely during business hours.
If you are a Twitter user, you can contact the Lenovo service center team through the Lenovo Indonesia account at twitter@Lenovo_ID. Just communicate your needs directly with the CS team that uses the account.
In addition, you can also contact the service center team through lenovo Indonesia’s Instagram account at instagram@Lenovoid. Just like twitter, you can communicate directly with the team that holds the official Lenovo account .
You can also contact the service center on whatsapp at +6221 50851766. This will make it easier for you to communicate directly with the service center team that holds the number.
Contact service center via live chat
In addition to the three ways mentioned above, you can also communicate with the Lenovo service center team through live chat that has been provided by Lenovo on its website. To access this live chat feature you can access lenovo’s official website at https:// Lenovo.com, then click the contact menu. At the bottom, just click the Live Chat option.
You will be taken directly to a new page where you can chat with the Lenovo team in it. Just communicate your needs and constraints directly to the team that manages the live chat feature. They will direct you directly to the solution of the problem at hand.
By Coming Directly to the Service Center
If the above methods do not give you satisfaction, you can also come directly to the Service Center spread in various regions of the country. Not only in big cities, this Service Center has even entered remote areas.
This is proof that Lenovo itself has never messed around in providing services to its consumers. For more details you can see the list of service centers below:
- Service Center Lenovo Jakarta
- Partner Name: PT. Interdata Technology Success
Address : Semanan Indah Park Complex Plaza De Lumina Blok A No.19, Duri Kosambi, Cengkareng.
Phone : 021-29030728
- Nama Partner : Lenovo Smartphone Service Center
Address : Mall AmbassadorAmbassador Mall Lt. 2 Block B No. 37, Jakarta
Phone : 021-5762539
- Nama Partner : Lenovo Smartphone Service Center
Address : Roxy Mas ITC Roxy Mas Lt. 4 No. 18, Jl. Kyai Hasyim Ashari, Central Jakarta.
Phone : 021-6319647
- Partner Name: Pacific Agung Trijaya
Alamat : Gading Bukit Indah Complex Blok TA 10-11, Jalan Gading Bukit Raya, Jakarta
Phone : 021-29450966
- Service Center Lenovo West Java
2.1. Partner Name: Lenovo Service Center Bandung (Primalayan)
Address : Ruko Paskal Hypersquare Block C 26
Phone : 0271-729911
2.2. Partner Name: ITSC Bandung
Address : Ruko Segitiga Mas Block A3
Phone : 022-91139756
2.3. Nama Partner : IBM An’s Comp
Address : Jl Pagongan No. 120, Cirebon
Phone : 0231-226612
2.4. Partner Name : Lenovo Service Centre Cirebon
Address : Jalan Kesambi Baru RW.05 No.28
Phone : 0231-231384
- Lenovo Central Java Service Center
3.1. Nama Partner : Lenovo Smartphone Service Center
Address : Ruko Citraland Block B No.11, Jalan Sipelem Raya, Tegal
Phone : 0283-340909
3.2. Partner Name: ITSC Purwokerto Indokom
ALamat : Ruko Satria Plaza Blok A No. 1, Jalan Jend Sudirman, Purwokerto
Phone : 0281-621700
3.3. Nama Partner : Lenovo Smartphone Service Center
Address : Jalan Overste Isdiman 17B, Purwokerto / Jl. Pioneer of Independence No.30B, Gandasuli, Purwokerto
Phone : 0281-6512451
3.4. Partner Name : Lenovo Service Center Semarang (Primalayan)
Address : Ruko Peterongan Plaza Blok A-10, Jalan MT. Haryono No.719, Wonodri, Semarang
Phone : 024-8413250
- Service Center Lenovo Yogyakarta
4.1. Nama Partner : Lenovo Smartphone Service Center
Address : Ramai Shopping Mall Lt. 2 No. A26, Jalan Ahmad Yani No. 73, Yogyakarta
Phone : 0274-557015
4.2. Partner Name: Primalayan Yogyakarta (Datascrip)
Address : Ruko Niaga, Jalan Gajah Mada No. 21 23, Pakualaman
Phone : 0274 510737
4.3. Partner Name : Lenovo Service Center Yogyakarta (Primalayan)
Address : Ruko Yap Square Blok B8, Jalan C. Simanjuntak Jogyakarta
Phone : 0274-3159220
- Lenovo East Java Service Center
5.1. Partner Name: Primalayan Madiun
Address : Jalan S. Parman No.38 F, Oro-oro Ombo, Kartoharjo, Madiun
Phone : 0351 500155
5.2. Nama Partner : Lenovo Smartphone Service Center
Address : MASTECH Blok F11 (Maspion Square), Jl. A. Yani 78, Surabaya
Phone : 031-8477889
5.3. Partner Name : Plaza Bitcom
Address : Jalan PB Sudirman No.60, Patrang, Jember
Phone : 0331-481822
To find out more details related to other service center addresses you can access lenovo’s official website at in https://support. Lenovo.com/en/us/partnerlocator. There will be clearly listed all official Lenovo service centers and recognized by Lenovo Indonesia.